Cancel Appointment

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1. Please give us your contact information so that we can reply to you even if don't have access to your records.

First Name *This question is required

Last Name *This question is required

Email Address *This question is required

Phone Number *This question is required

2. How do you prefer to be contacted?

Email will usually receive a faster reply.

Phone
Email

Changing an appointment involves canceling the existing appointment and then finding a new time. This form takes you through the process of canceling your existing appointment.

3. When is your existing appointment? *This question is required

You can expect to be charged for appointments canceled with less than seven days notice... except that you will not be charged if we fill the appointment, or if you reschedule the appointment to an earlier date and time.

calendar

Patients in active treatment need to always have a future appointment scheduled. If you cancel this appointment without scheduling a new appointment you will go into "pending appointment" status - which means that we will not authorize new prescriptions or refills until you first setup an appointment. After two weeks, people without future appointments go into "inactive" status which means that the clinicians at Gateway are no longer available for urgent issues until after a next appointment takes place.

4. Would you like to schedule a new appointment now?

That way you can be sure to stay in active treatment.

One final thought - the frequency of visits is an important part of treatment planning and should be discussed with your clinician. If you request an appointment that is much further out than your existing appointment you can expect to hear an expression of concern from your therapist.