Medication Refills and Questions

Please note – you must have a future appointment scheduled with us to obtain a medication refill.  If you do not, please click here to request an appointment with Dr. Forster or contact your other provider directly.

Other Questions?

  • Please use the tools below to contact us with any questions about your medications, side effects, drug interactions, insurance and prior authorization issues, etc.
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Online Form for Refill or Prior Authorization Issue 

Click on the link above to request a refill if you need it urgently, or for any other refill request that cannot be handled by just contacting your pharmacy.

You can also use the link to let us know that you need us to fill out a prior authorization form to get your medication covered by your insurance company.

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Online Form for Non Refill Related Medication Issue

Click on the link above to submit a question about medications other than a refill request – for example a question about a medication side effect, or drug interaction.

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Phone

  • You are welcome to call us at (415) 551-0520 and leave a voice message.
  • Please speak clearly as your message will be transcribed and emailed to your clinician.
  • This will usually take longer to get an answer.

A couple of thoughts – we’ve been getting more and more refill requests between sessions. It is better for you to get your medications prescribed during your session. This allows you and your clinician to address any questions or concerns either of you have, it also minimizes the risk of misunderstanding.

Also, pharmacies are increasingly busy and refill requests now come through on an automated schedule that may have nothing to do with when we last wrote a prescription. Since we always check to see whether there is an existing prescription on file before we write a new one, requesting refills can actually lead to delays and denials.

For more on this subject and to understand why we might deny a refill request see this blog post.

For more about a new law in California regulating controlled substance refills and prescriptions please read this blog post.