Medication Refills and Questions
Please note – you must have a future appointment scheduled with us to obtain a medication refill. If you do not, please click here to request an appointment with Dr. Forster or contact your other provider directly.
- Ask for a refill from your pharmacy, even if you do not have additional refills authorized right now.
- Your pharmacy should send us a request and we will act on that request within one business day unless the request is for a refill of a controlled substance in which case we will need to have a brief conversation before I can approve a refill.
- If you will run out in the next day or two –
- Request a refill from your pharmacy AND
- Click “Online” tool below and fill in the information there.
- Please use the tools below to contact us with any questions about your medications, side effects, drug interactions, insurance and prior authorization issues, etc.
For the fastest response, click on “Online” and fill out the information on the next page. You can do this to request a refill or ask any questions about your medications.
A couple of thoughts – we’ve been getting more and more refill requests between sessions and want to note that it is better for you to get your medications prescribed during your session. This allows you and your clinician to address any questions or concerns either of you have, it also minimizes the risk of misunderstanding. Very occasionally we run into a situation where one of our patients is taking their medication in a very different way from the way we recommended and these situations have always involved patients who get their medications refill between visits.
Also, pharmacies are increasingly busy and refill requests now come through on an automated schedule that may have nothing to do with when we last wrote a prescription. Since we always check to see whether there is an existing prescription on file before we write a new one, requesting refills can actually lead to delays and denials.
For more on this subject and to understand why we might deny a refill request see this blog post.
For more about a new law in California regulating controlled substance refills and prescriptions please read this blog post.